Assessing the Impact of Principal Leadership and Teacher Performance on Educational Quality: The Role of TQM as a Mediator
DOI:
https://doi.org/10.32678/tarbawi.v10i01.9991


Keywords:
Educational quality, principal leadership, teacher performance, TQMAbstract
This research investigates the influence of the principal's leadership and teacher performance on the quality of education and the mediating role of TQM in this relationship. Random sampling techniques were used to sample 50 MA Darul Falah Sukorejo Ponorogo teachers. Data collection was carried out using a questionnaire consisting of a 5-point Likert scale. PLS-SEM analysis was used to analyze data and test the conceptual model. The research results show that teacher performance significantly improves education quality but not principal leadership's influence. Apart from that, TQM mediates in increasing the influence of the principal's leadership on the quality of education (ρ=0.008) but not on the influence of teacher performance (ρ=0.703). The research implications emphasize the development of organizational culture supported by TQM and teacher professional training and development. So, building an organizational culture that supports TQM principles is essential. It involves a commitment from all levels of management, including principals and administrative staff, to prioritize educational quality and continuous improvement. Provide regular training to teachers on TQM concepts, practices, and strategies for implementing them in teaching and learning contexts.
Downloads
References
Afdal, A., Hidayah, N., Budiman, N., Maulida, Y., Sukmawati, I., Hariko, R., Fikri, M., Nurfarhanah, N., & Netrawati, N. (2023). Expectations and reality regarding teacher personality: perspectives of Indonesian students using importance-performance analysis. International Journal of Learning, Teaching and Educational Research, 22(5), Article 5. https://doi.org/10.26803/ijlter.22.5.32
Ahmed, A. O., & Idris, A. A. (2020). Examining the relationship between soft total quality management (TQM) aspects and employees job satisfaction in ISO 9001 Sudanese oil companies. The TQM Journal, 33(1), 95124. https://doi.org/10.1108/TQM-05-2019-0147
Ali, S., Bhutta, S. M., Ahmad, S., Ansari, A. N., Ahmed, A., & Qadir, Y. (2024). Protocol: Effectiveness of public-private partnerships on educational access and quality of primary and secondary schooling in low- and middle-income countries: A systematic review. Campbell Systematic Reviews, 20(2), 113. https://doi.org/10.1002/cl2.1385
Ashraf, M. A., & Ahmed, H. (2022). Approaches to quality education in tertiary sector: An empirical study using PLS-SEM. Education Research International, 2022(5), 5469. https://doi.org/10.1155/2022/5491496
Badrusalam, H. U. (2021). Cost Management in improving the quality of education at tsanawiyah madrasah in Sukabumi regency. Journal of Islamicate Studies, 4(2), Article 2. https://doi.org/10.32506/jois.v4i2.734
Bektiarso, S., Wicaksono, I., & Budiarso, A. S. (2023). The effect of job satisfaction and work motivation on the performance of junior high school teachers in Jember regency. AIP Conference Proceedings, 2679(1), 117. https://doi.org/10.1063/5.0111374
Benzaquen, J., & Charles, V. (2022). A stratified bootstrapping approach to assessing the success of TQM implementation in Peruvian companies. Total Quality Management & Business Excellence, 33(12), 178201. https://doi.org/10.1080/14783363.2020.1816165
Berkovich, I., & Eyal, O. (2017). The mediating role of principals transformational leadership behaviors in promoting teachers emotional wellness at work: A study in Israeli primary schools. Educational Management Administration & Leadership, 45(2), 316335. https://doi.org/10.1177/1741143215617947
Budayan, C., & Okudan, O. (2022). Roadmap for the implementation of total quality management (TQM) in ISO 9001-certified construction companies: Evidence from Turkey. Ain Shams Engineering Journal, 13(6), 117. https://doi.org/10.1016/j.asej.2022.101788
Cahapay, M. B., & Ii, N. F. B. (2021). Technostress, work performance, job satisfaction, and career commitment of teachers amid COVID-19 crisis in the Philippines. IJERI: International Journal of Educational Research and Innovation, 9(16), Article 16. https://doi.org/10.46661/ijeri.6145
Chen, C.-C. (2024). Practice of leadership competencies by a principal: Case study of a public experimental school in Taiwan. Asia Pacific Education Review, 25(1), 159170. https://doi.org/10.1007/s12564-022-09813-1
Daryono, R. W., Hidayat, N., Nurtanto, M., & Fuadi, A. (2024). The development of a competency framework for architectural engineering graduates: Perspectives by the construction industry in Indonesia. Journal of Technology and Science Education, 14(2), Article 2. https://doi.org/10.3926/jotse.1986
Daryono, R. W., Ramadhan, M. A., Kholifah, N., Isnantyo, F. D., & Nurtanto, M. (2023). An empirical study to evaluate the student competency of vocational education. International Journal of Evaluation and Research in Education (IJERE), 12(2), Article 2. https://doi.org/10.11591/ijere.v12i2.22805
Dwaikat, N. Y. (2020). A comprehensive model for assessing the quality in higher education institutions. The TQM Journal, 33(4), 841855. https://doi.org/10.1108/TQM-06-2020-0133
Fan, S.-C. (2022). An importanceperformance analysis (IPA) of teachers core competencies for implementing maker education in primary and secondary schools. International Journal of Technology and Design Education, 32(2), 943969. https://doi.org/10.1007/s10798-020-09633-7
Fauzan, A., Triyono, M. B., Hardiyanta, R. A. P., Daryono, R. W., & Arifah, S. (2023). The effect of internship and work motivation on students work readiness in vocational education: PLS-SEM approach. Journal of Innovation in Educational and Cultural Research, 4(1), Article 1. https://doi.org/10.46843/jiecr.v4i1.413
Fauzi, I., & Hosna, R. (2022). The urgency of education in Islamic boarding schools in improving the quality of Islamic-based character education. Al-Tadzkiyyah: Jurnal Pendidikan Islam, 13(1), Article 1. https://doi.org/10.24042/atjpi.v13i1.9985
Galdames-Caldern, M. (2023). Distributed leadership: School Principals practices to promote teachers professional development for school improvement. Education Sciences, 13(7), Article 7. https://doi.org/10.3390/educsci13070715
Garca-Alcaraz, J. L., Flor-Montalvo, F. J., Avelar-Sosa, L., Snchez-Ramrez, C., & Jimnez-Macas, E. (2019). Human resource abilities and skills in TQM for sustainable enterprises. Sustainability, 11(22), Article 22. https://doi.org/10.3390/su11226488
Glaveli, N., Vouzas, F., & Roumeliotou, M. (2021). The soft side of TQM and teachers job satisfaction: An empirical investigation in primary and secondary education. The TQM Journal, 34(5), 922938. https://doi.org/10.1108/TQM-11-2020-0269
Hanaysha, J. R., Shriedeh, F. B., & Inairat, M. (2023). Impact of classroom environment, teacher competency, information and communication technology resources, and university facilities on student engagement and academic performance. International Journal of Information Management Data Insights, 3(2), 1839. https://doi.org/10.1016/j.jjimei.2023.100188
Hariyanto, V. L., Daryono, R. W., Hidayat, N., Prayitno, S. H., & Nurtanto, M. (2022). A framework for measuring the level of achievement of vocational student's competency of architecture education. Journal of Technology and Science Education, 12(1), Article 1. https://doi.org/10.3926/jotse.1188
Hwang, Y.-S., & Choi, Y. K. (2019). Higher education service quality and student satisfaction, institutional image, and behavioral intention. Social Behavior and Personality: An International Journal, 47(2), 112. https://doi.org/10.2224/sbp.7622
Kamrat, R., Wisedsang, P., & Pitprasert, U. (2022). Relationship between total quality management and effectiveness of the schools under surin primary educational service area office 3. Journal of Graduate School, Pitchayatat, Ubon Ratchathani Rajabhat University, 17(1), Article 1.
Kasman, K., & Lubis, S. K. (2022). Teachers performance evaluation instrument designs in the implementation of the new learning paradigm of the merdeka curriculum. Jurnal Kependidikan: Jurnal Hasil Penelitian Dan Kajian Kepustakaan Di Bidang Pendidikan, Pengajaran Dan Pembelajaran, 8(3), 760775. https://doi.org/10.33394/jk.v8i3.5674
Kaur, I., Shri, C., & Mital, K. M. (2019). The role of emotional intelligence competencies in effective teaching and teachers performance in higher education. Higher Education for the Future, 6(2), 188206. https://doi.org/10.1177/2347631119840542
Ken, H., Yin, H., Tam, W. W. Y., & Keung, C. P. C. (2023). Principal leadership practices, professional learning communities, and teacher commitment in Hong Kong kindergartens: A multilevel SEM analysis. Educational Management Administration & Leadership, 51(4), 889911. https://doi.org/10.1177/17411432211015227
Khakimov, S. R., & Sharopov, B. K. (2023). Educational quality improvement events based on exhibition materials in practical training lessons. American Journal of Language, Literacy and Learning in STEM Education (2993-2769), 1(2), Article 2.
Kin, T. M., & Abdull Kareem, O. (2018). A comparative analysis on principal change leadership competencies in Malaysian high- and mediocre-performing secondary schools. Asia Pacific Journal of Education, 38(3), 394413. https://doi.org/10.1080/02188791.2018.1476319
Li, F., Jiao, R., Liu, D., & Liu, L. (2023). Principals transformational leadership and kindergarten teachers career calling: the mediating roles of organizational identification and leader-member exchange. Sage Open, 13(4), 121. https://doi.org/10.1177/21582440231218842
Lindner, K.-T., Savolainen, H., & Schwab, S. (2021). Development of teachers emotional adjustment performance regarding their perception of emotional experience and job satisfaction during regular school operations, the first and the second school lockdown in Austria. Frontiers in Psychology, 12(2), 116. https://doi.org/10.3389/fpsyg.2021.702606
Mateos-Ronco, A., & Hernndez Mezquida, J. M. (2018). Developing a performance management model for the implementation of TQM practices in public education centres. Total Quality Management & Business Excellence, 29(56), 546579. https://doi.org/10.1080/14783363.2016.1216309
Navaridas-Nalda, F., Clavel-San Emeterio, M., Fernndez-Ortiz, R., & Arias-Oliva, M. (2020). The strategic influence of school principal leadership in the digital transformation of schools. Computers in Human Behavior, 112(3), 117. https://doi.org/10.1016/j.chb.2020.106481
Nogueiro, T., & Saraiva, M. (2023). TQM and SDGs for erasmus+ programmequality education, reducing inequalities, climate change, peace and justice. Social Sciences, 12(3), Article 3. https://doi.org/10.3390/socsci12030123
Puruwita, D., Jamian, L. S., & Aziz, N. A. (2022). Instructional leadership practices and teachers job performance at high-performing vocational schools in Indonesia: A conceptual framework. Asian Journal of University Education, 18(3), 585596. https://doi.org/10.24191/ajue.v18i3.18946
Safrida, S., Tannady, H., Solissa, E. M., Sapulete, H., & Haddar, G. A. (2023). Strategic leadership analysis of school principal to improve learning quality. Jurnal Pendidikan Dan Kewirausahaan, 11(2), Article 2. https://doi.org/10.47668/pkwu.v11i2.741
She, B. (2024). Practical research and analysis of the path to improving the quality of higher education institutions in the context of information technology. Applied Mathematics and Nonlinear Sciences, 9(1), 2136.
Supriyanto, S., Munadi, S., Daryono, R. W., Tuah, Y. A. E., Nurtanto, M., & Arifah, S. (2022). The influence of internship experience and work motivation on work readiness in vocational students: PLS-SEM analysis. Indonesian Journal on Learning and Advanced Education (IJOLAE), 5(1), Article 1. https://doi.org/10.23917/ijolae.v5i1.20033
Suryaman, S., Adha, M. A., Suharyanto, S., & Ariyanti, N. S. (2024). Principal change leadership and e-learning effectiveness: The mediating role of teachers work commitment and attitudes toward change. Jurnal Cakrawala Pendidikan, 43(1), Article 1. https://doi.org/10.21831/cp.v43i1.48467
Sutrisno, S., Hayati, H., Saputra, N., Arifin, S., & Kartiko, A. (2023). The influence of the head of madrasah and infrastructure facilities on the quality of education through teacher competence. Tafkir: Interdisciplinary Journal of Islamic Education, 4(2), Article 2. https://doi.org/10.31538/tijie.v4i2.423
Van Waeyenberg, T., Peccei, R., & Decramer, A. (2022). Performance management and teacher performance: The role of affective organizational commitment and exhaustion. The International Journal of Human Resource Management, 33(4), 623646. https://doi.org/10.1080/09585192.2020.1754881
Yolanda, E., & Said, L. R. (2022). Perceived organisational support to increase teachers commitment and performance through work engagement: A case study of an Indonesian vocational school. International Journal of Management in Education, 16(5), 485506. https://doi.org/10.1504/IJMIE.2022.125482
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Nurul Hidayatul Mukaromah, Athok Fuadi, Rihab Wit Daryono

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.