The Conflict Management Strategies in Improving Madrasah Organizational Culture: A Case Study
DOI:
https://doi.org/10.32678/tarbawi.v8i01.5706
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Conflict management, management strategies, organizational cultureAbstrak
This study aims to analyze how the characteristics and organizational culture, types of conflict, and conflict management are used. The research method uses a qualitative method with a phenomenological approach. The research subjects included school principals and teachers at Madrasah Aliyah Ibrahimy Wali Songo Situbondo. Data collection techniques through interviews and observations, while data analysis techniques use triangulation. The results showed that the characteristics and organizational culture at Madrasah Aliyah Ibrahimy Wali Songo Situbondo were divided into communication, behavioural standards, and efforts to improve organizational climate. The types of conflicts are influenced by the corporate culture of the Madrasah Aliyah Ibrahimy Walisongo, which then causes conflicts within themselves, disputes between individuals, and conflicts between groups. The management of conflict handling is resolved through three strategies, namely collaboration, accommodation, and compromise. This research can provide recommendations on the management of conflict management that often occurs in the organizational culture of Madrasahs.
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Referensi
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Farhan, L. P., & Hadisaputra, P. (2021). Conflict management in pesantren, madrasah, and Islamic colleges in Indonesia: A literature review. Dialog, 44(1), 37-50.
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Shamoradi, S. N., Jahangiri, P., Chahardoli, T., Tirafkan, K., & Mohajeran, B. (2014). Studying the effect of emotional intelligence on conflict management styles. Kuwait Chapter of the Arabian Journal of Business and Management Review, 4(1), 390.
Soetopo, H. (2010). Kepemimpinan pendidikan. Malang: Fakultas Ilmu Pendidikan Univ. Negeri Malang.
Sweeney, P. D., & McFarlin, D. B. (2002). Organizational behavior: Solutions for management. McGraw-Hill.
Undang-Undang Republik Indonesia Nomor 20 Tahun 2003 tentang Sistem Pendidikan Nasional
Zolkin, A. L., Kornetov, A. N., Mironchuk, V. A., Giniyatullina, D. R., & Ryabkova, G. V. (2020, November). Modern pedagogical technologies for prevention of conflicts between students of vocational education institutions. In Journal of Physics: Conference Series (Vol. 1691, No. 1, p. 012228). IOP Publishing.
Apud, A. (2020). Pengembangan profesi guru madrasah swasta di Kota Serang. Nidhomul Haq: Jurnal Manajemen Pendidikan Islam, 5(1), 62-79.
Baharun, H. (2018). Peningkatan kompetensi guru melalui sistem kepemimpinan kepala madrasah. At-Tajdid: Jurnal Ilmu Tarbiyah, 6(1), 1-26.
Bashori, B., Komariah, N., Nurlailisna, N., Habibi, S., & Istikomah, I. (2022). Conflict management of Islamic education institutions in Indonesia: A Literature Review. Jurnal Pendidikan Progresif, 12(2), 487-499.
Belias, D., & Koustelios, A. (2014). Organizational culture and job satisfaction: A review. International review of management and marketing, 4(2), 132-149.
Citraningsih, D., Khilmiyah, A., & Yamin, M. N. (2021). School image management during the Covid-19 pandemic era at Budi Mulia Dua Junior High School of Yogyakarta. Tarbawi: Jurnal Keilmuan Manajemen Pendidikan, 7(01), 113-122.
Farhan, L. P., & Hadisaputra, P. (2021). Conflict management in pesantren, madrasah, and Islamic colleges in Indonesia: A literature review. Dialog, 44(1), 37-50.
Fathoni, A., Muhibbin, A., & Wariso, W. (2013). Pengelolaan Konflik Kinerja Guru (Studi Situs SMP Negeri 7 Klaten). Jurnal Pendidikan Ilmu Sosial, 23(1), 59-70.
Hasibuan, A. A., Syah, D., & Marzuki, M. (2018). Manajemen pendidikan karakter di SMA. Tarbawi: Jurnal Keilmuan Manajemen Pendidikan, 4(02), 191-212.
Hay, R. D. (2003). Intervention. Managerial Style & Organizational Climate Assessment
Hendra, H. (2020). pengaruh budaya organisasi, pelatihan dan motivasi terhadap kinerja karyawan pada Universitas Tjut Nyak Dhien Medan. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(1), 1-12.
Ibrohim, B. (2018). Manajemen berbasis sekolah: Strategi alternatif dalam persaingan mutu. Tarbawi: Jurnal Keilmuan Manajemen Pendidikan, 4(01), 57-72.
Iordanides, G., & Mitsara, S. (2014). Consequences of Conflict in the Functioning of Primary Schools in Greece. International Studies in Educational Administration (Commonwealth Council for Educational Administration & Management (CCEAM)), 42(2).
Kamande, M. W. (2016). The effectiveness of communication in conflict resolution between administration and teaching staff in public secondary schools in Gatanga Sub-County in Murang’a County, Kenya (Doctoral dissertation, University of Nairobi).
Kinicki, A., & Kreitner, R. (2012). Organizational behavior: Key concepts, skills & best practices (Vol. 1221). New York, NY: McGraw-Hill Irwin.
Kreitner, R., & Cassidy, C. (2012). Management. Cengage Learning.
Kurbonalievna, I. G., & Adxamovna, B. G. (2021). The main causes of conflicts in higher educational institutions and the concept of their management. Asian Journal of Multidimensional Research, 10(6), 239-244.
Lukens-Bull, R. (2013). Islamic higher education in Indonesia: Continuity and conflict. Springer.
Malayu, S. P. (2009). Hasibuan, Manajemen dasar, pengertian dan masalah. Jakarta: Bumi Aksara.
Masaong, A. K., & Tipuwo, H. (2019, March). Nature School Management Based on Religious Culture. In 2nd International Conference on Research of Educational Administration and Management (ICREAM 2018) (pp. 367-372). Atlantis Press.
Mulyasa, E. (2013). Menjadi kepala sekolah professional. Bandung: Remaja Rosdakarya.
Nuryati, I. D. (2012). Manajemen Konflik di SDN Cemara Dua No. 13 Surakarta. Jurnal Magister Manajemen Pendidikan, 7.
Owens, R. G. (2001). Organizational behavior in education: Instructional leadership and school reform. New Jersey: Prentice-Hall
Puspita, W. (2018). Manajemen konflik: Suatu pendekatan psikologi, komunikasi, dan pendidikan. Deepublish.
Setiawan, F. (2018). Mengelola konflik di lembaga pendidikan Islam. Ta’dib: Jurnal Pendidikan Islam, 7(1), 410-424.
Shamoradi, S. N., Jahangiri, P., Chahardoli, T., Tirafkan, K., & Mohajeran, B. (2014). Studying the effect of emotional intelligence on conflict management styles. Kuwait Chapter of the Arabian Journal of Business and Management Review, 4(1), 390.
Soetopo, H. (2010). Kepemimpinan pendidikan. Malang: Fakultas Ilmu Pendidikan Univ. Negeri Malang.
Sweeney, P. D., & McFarlin, D. B. (2002). Organizational behavior: Solutions for management. McGraw-Hill.
Undang-Undang Republik Indonesia Nomor 20 Tahun 2003 tentang Sistem Pendidikan Nasional
Zolkin, A. L., Kornetov, A. N., Mironchuk, V. A., Giniyatullina, D. R., & Ryabkova, G. V. (2020, November). Modern pedagogical technologies for prevention of conflicts between students of vocational education institutions. In Journal of Physics: Conference Series (Vol. 1691, No. 1, p. 012228). IOP Publishing.
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2022-05-15
Cara Mengutip
Almahdi, A., & Abdurrahman, A. (2022). The Conflict Management Strategies in Improving Madrasah Organizational Culture: A Case Study. Tarbawi: Jurnal Keilmuan Manajemen Pendidikan, 8(01), 69–78. https://doi.org/10.32678/tarbawi.v8i01.5706
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Original Research Article
